What I Found
My AT&T iPhone 6 Plus pre-order ran into Apple Store downtime, eligibility errors, fraud holds, duplicate payment.
If you tried to pre-order the iPhone 6 or iPhone 6 Plus through AT&T, you may remember the process being a mess. Apple announced 4 million pre-orders in the first 24 hours, but behind that big number were a lot of people stuck refreshing pages, waiting on hold, and wondering if their order was actually real.
The short version: the Apple Store was down for hours, AT&T upgrade eligibility checks appeared to be failing, and even after I placed my iPhone 6 Plus orders through AT&T directly, my bank flagged the charges as fraud more than once. That caused payment failures, long phone calls, confusing order status changes, and one charge I had to dispute.
What this video covers
- The Apple Store Was Down
- AT&T Looked Like The Main Problem
- The Orders Finally Went Through
- Then The Bank Flagged AT&T As Fraud
- The Fraud Hold Happened Again
The short version
The short version: the Apple Store was down for hours, AT&T upgrade eligibility checks appeared to be failing, and even after I placed my iPhone 6 Plus orders through AT&T directly, my bank flagged the charges as fraud more than once. That caused payment failures, long phone calls, confusing order status changes, and one charge I had to dispute.
